Privacy Policy
Effective Date
14 August 2026
Last Updated
13 November 2026
FitResources is operated by FitResources FZE, a company registered in Sharjah, United Arab Emirates.
FitResources brings together training brands, apps and custom software solutions for fitness, sport and academy management.
This Privacy Policy explains how we collect, use and protect personal information when you visit fit-resources.com, contact us, request support or discuss our products and services.
Scope of This Policy
This policy covers the FitResources company website and general business communications relating to our training brands, apps, partnerships and custom software projects.
The information described in this company policy is not necessarily collected by every FitResources app.
Information We Collect
Depending on how you interact with us, we may collect:
Your name and email address.
Your phone number, if provided.
Your company, academy or organisation name.
Your project requirements and business enquiries.
Messages, feedback and support requests.
Documents, images or other files you choose to share.
Technical information such as IP address, browser type, device information and website usage data, where collected by our website or its service providers.
We ask for information relevant to responding to you, operating our website and providing our services.
Please do not send passwords, payment card details, health information or personal information about children through general enquiry forms. If a project requires sensitive information, contact us first to arrange an appropriate way to share it.
How We Use Your Information
We may use your information to:
Respond to enquiries and feedback.
Discuss our training brands, apps and custom solutions.
Provide product and technical support.
Prepare proposals and manage projects.
Communicate with clients, partners and suppliers.
Operate and improve our website and services.
Maintain necessary business records.
Protect against misuse and security threats.
Meet applicable legal obligations.
We process personal information with your consent where required, or where another lawful basis applies, such as responding to a request before entering into a contract, performing a contract or meeting legal obligations.
Contacting us does not automatically subscribe you to marketing communications. If you separately agree to receive marketing messages, you can unsubscribe or withdraw that consent at any time.
Apps and Custom Solutions
Each app’s privacy policy explains its specific practices, including any use of accounts, device storage, permissions, advertising, analytics or purchase information.
For custom software provided to an academy, league or other organisation, responsibility for personal information depends on the service arrangement.
Where we process information on behalf of a client organisation, we handle it according to the relevant agreement and applicable law. Requests concerning that information may need to be directed to the organisation responsible for the service.
We do not automatically use information supplied for a custom project for unrelated products or marketing.
Sharing of Information
We do not sell your personal information.
We may share relevant information with service providers that help us operate our website and business, including providers of:
Website hosting and content delivery.
Customer relationship management and form processing.
Email services and business communications.
Cloud storage.
Website analytics, where enabled.
Security and technical support.
Our website, forms and business communications run on Friday, FitResources’ own business platform.
Service providers process information as needed to provide their services, subject to applicable agreements and legal requirements.
We may also disclose information where required by law or where lawfully necessary to protect rights, investigate misuse or address security concerns.
Data Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
This may include retaining records to:
Respond to enquiries and support requests.
Manage ongoing services and projects.
Maintain contractual, accounting and business records.
Resolve disputes.
Meet legal requirements.
When information is no longer required, it is deleted or anonymised, subject to necessary backup and legal retention arrangements.
App-specific retention practices are explained in the relevant app’s privacy policy.
Data Security
We apply reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss and misuse.
No website, communication service or storage system can guarantee complete security.
If you believe information shared with FitResources has been compromised, please contact us.
Your Rights
Depending on applicable law and the circumstances, you may have the right to:
Receive information about how your personal data is used.
Access your personal data.
Correct inaccurate or incomplete information.
Request deletion.
Restrict or object to certain processing.
Receive or transfer your data where applicable.
Withdraw consent where processing is based on consent.
Raise a concern with the relevant data protection authority.
Withdrawing consent does not affect processing that was lawful before withdrawal.
To make a request, email info@mail.fit-resources.com.
We may need to verify your identity before responding. Some requests may be subject to legal exceptions or recordkeeping requirements.
For records controlled by an academy, league or another client organisation, we may refer your request to that organisation or assist it in responding.
Cookies and Website Tracking
Our website and embedded services may use cookies and similar technologies to maintain functionality, process forms, support security and, where enabled, understand website usage.
Where consent is required for optional analytics or advertising technologies, we will request it before using those technologies.
You can manage cookies through your browser settings and any consent controls provided on the website. Disabling certain technologies may affect website features.
International Data Processing
Some service providers may store or process information outside the United Arab Emirates.
Where information is transferred internationally, we use safeguards or other transfer arrangements required by applicable data protection law.
Contact us if you would like further information about how your information is handled.
External Links
Our website may link to brand websites, app stores, partner services and other third-party websites.
These services have their own privacy policies. Please review them before providing personal information or downloading an app.
Children’s Privacy
Our general company enquiry forms are intended for adults, including parents, guardians and representatives of organisations.
Some of our services support young athletes. Where we process children’s personal information, we do so with the authority, consent and safeguards required by applicable law. App-specific practices are explained in the relevant app’s privacy policy.
If you believe a child’s information has been provided to us without appropriate authority, contact us so we can investigate and take appropriate action.
Changes to This Privacy Policy
We may update this policy when our website, products, services, data practices or legal obligations change.
The latest version will be published on this page with the updated date. Where required, we will provide additional notice of material changes.
Contact Us
For privacy questions, requests or concerns:
FitResources FZE
Sharjah, United Arab Emirates
Email: info@mail.fit-resources.com
Contact page:
https://fit-resources.com/contact